The Power of AI in Risk: Transforming Privacy and Risk Management with Paulina Paczala of Crowe

Apr 2, 2025

Paulina Paczala, Privacy Manager at Crowe, leads innovations in AI governance while balancing privacy principles. She shares her fascinating journey from privacy to AI, emphasizing the importance of robust governance frameworks and navigating vendor risk in diverse sectors. Paulina highlights the need for ethical considerations in AI governance and discusses building teams to manage risks effectively. A fun segment even includes a game on real-world risk management scenarios, showcasing the complexities of organizational strategies in the age of AI.

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ANECDOTE

Custom GPTs

Businesses develop custom GPTs for specific tasks like contract review, referencing policies, or accessing knowledge bases.
This improves efficiency by automating manual processes.

ADVICE

Vendor Risk Management

Implement strong vendor governance programs, including risk tolerance assessments.
Evaluate vendors based on security measures, contractual provisions, reputation, and operational history.

INSIGHT

Rapid AI Innovation

The pace of AI innovation is incredibly fast; custom GPTs are now commonplace.
Advanced technologies like multi-agent flows are becoming the new focus.

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In this new, limited series of Brick by Brick, Jason Reichl sits down with Paulina Paczala, Privacy Manager at Crowe, for Episode 5 of ‘The Power of AI in Risk.’ Paulina shares her journey from privacy to leading AI governance efforts balancing innovation with privacy principles.

Discover how Crowe leverages AI governance frameworks, vendor risk assessments, and real-time adaptation to ensure AI technologies are implemented responsibly. Learn how privacy intersects with operational governance and what businesses must do to stay ahead of emerging risks.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

00:00 - Introduction and Guest Background
01:00 - Journey from Privacy to AI Governance
02:30 - Balancing Innovation and Privacy Risk
04:00 - AI and Custom GPTs: Transforming Daily Operations
06:30 - Navigating Vendor Risk and Security Measures
09:00 - The 3 Ts of AI Governance: Track, Tailor, Transform
12:00 - Building AI Champions and Enablement Teams
15:30 - Cultural Integration and Continuous Adaptation
18:00 - AI-Driven Cybersecurity and Privacy Awareness
20:30 - Future of AI Governance and Organizational Change

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Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation.

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