The Quote of the Day Show | Daily Motivational Talks

2124 | Pamela Jett: “The Words that You Choose to Use Matters.”

Feb 26, 2025
Pamela Jett, an expert in communication and the impact of words, shares valuable insights on how language shapes our interactions. She reveals three phrases to eliminate from your vocabulary for clearer dialogue. Using a NASCAR analogy, she emphasizes that word choice can transform workplace dynamics. Jett also underlines the importance of constructive feedback and its role in leadership, showing how selected language can enhance respect and appreciation among team members. Tune in for practical tips to improve your communication effectiveness!
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ADVICE

Replace "I disagree"

  • Replace "I disagree" with "I see it differently" in professional conversations.
  • This avoids defensiveness and promotes productive dialogue.
ADVICE

Ask "Is now a good time?"

  • Instead of asking "Are you busy?", ask "Is now a good time to talk?".
  • This shows respect without implying that the person isn't working.
ADVICE

Ask for Feedback Permission

  • Instead of saying "I need to see you in my office", ask "Are you open to some feedback?".
  • This invites permission and avoids immediate defensiveness.
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