Pamela Jett, an expert in communication and the impact of words, shares valuable insights on how language shapes our interactions. She reveals three phrases to eliminate from your vocabulary for clearer dialogue. Using a NASCAR analogy, she emphasizes that word choice can transform workplace dynamics. Jett also underlines the importance of constructive feedback and its role in leadership, showing how selected language can enhance respect and appreciation among team members. Tune in for practical tips to improve your communication effectiveness!