Episode 24: How Do You Negotiate? - has Former Hostage Negotiator & The Black Swan Group Instructor, Sandy Hein, teach you powerful negotiation techniques.
Episode Summary:
This episode of the Simple Questions Podcast features a discussion between Dylan Carnahan and Sandy Hein, a former hostage negotiator and negotiation instructor with The Black Swan Group. The Black Swan Group is a negotiation service that solves business communication problems with hostage negotiation strategies.
Listen as Sandy explains how to mentally approach a negotiation, effective negotiation techniques, and when to walk away from a negotiation.
In this episode we discuss:
- 00:00 - Boots on the Ground by Chris Hudson (Apple & Spotify)
- 00:54 - Introducing Sandy Hein
- 04:44 - Hostage Negotiation Career
- 09:57 - Negotiator's Mindset
- 15:33 - Negotiation Process
- 19:21 - Common Negotiations
- 23:57 - Labeling
- 28:14 - Negotiation Techniques
- 33:03 - Types of Yes
- 35:15 - Accusations Audit
- 40:14 - Saying Why
- 44:42 - Approaching Another Skilled Negotiator
- 46:30 - Walking Away
- 51:09 - Accusations Audit
- 55:04 - Closing Remarks
- 58:35 - Conclusion and Information
Resources:
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
