James Ferguson: The First Thing You Say Is Rarely Ever Spoken
Aug 13, 2024
24:57
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“The first thing you say is rarely ever spoken.” Love this point shared by my guest this episode, James Ferguson. James is the Director of Culture for the Wurzak Hotel Group and author of The Confetti Culture Playbook. In this episode we talk about the 4 pillars of communication, effective listening, and the power of being concise.