EP.24 Julien Rio: Why We Should Always Trust First

Julien and Aaron used to be peers back in 2015 when Julien was the Regional Marketing Leader and Aaron was the General Manager for Lalamove. In this chat, Julien joins with Aaron to chat about how we should rethink about customer service and people at work. Julien stresses the importance to look at employees and customers as humans instead of some numbers hidden behind spreadsheets.   

Julien is a regional marketing leader, author, and co-founder of CX Therapy where he proactively shares how customer experiences go wrong and what people can learn from it.

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Every week we speak to some of the world's most successful leaders, inspiring individuals  and unsung heroes about what we can do differently to make a better world. Our mission is to help you relearn and rediscover to become a better future-self.

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From the author of Unstuck, Aaron was emotionally stuck after a life lesson that happened in April 2019. He founded Transformative Purpose, a media and education platform to share inspiration and ideas, and help people become better at what they do. TP is a top 3% globally ranked Apple podcast. Previous guests include global CEO and entrepreneurs, scientists, psychologists, Olympian and professional athletes, authors, coaches, parents and many more.

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