The Community Experience

Foundations of Trust With Author Ingrid Christensen

Jan 31, 2023

Ingrid Christensen, entrepreneur and author, talks about cultivating trust and preventing internet arguments. She discusses building trust in online communities, the importance of clear communication, and the vulnerability and trust involved in hospice care and the fertility process. She also emphasizes the importance of taking action and recommends 'The Four Agreements' as a must-read.

45:58

Episode guests

Ingrid Christensen

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Episode notes

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Quick takeaways

Clear and consistent communication is crucial for building trust in online communities.

Setting boundaries and prioritizing self-care are essential for avoiding burnout and maintaining personal well-being.

Deep dives

Affiliate Marketing Masterclass

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Introduction

2min

Introducing Inco International: A Language Solutions Company

4min

The Importance of Trust in Language Services

22min

Exploring Laughter, Book Writing, and the Significance of Trust in Language Services

4min

The Vulnerability and Trust in Hospice Care and Fertility Process

7min

Taking Action and Getting Out of Your Own Way

4min

Rapid fire Q&A and book recommendation

6min

#073 Ever had a joke fall flat online? Robbed of many of the senses we rely on for communication, saying what we mean through text alone is tricky. But how do we cultivate trust as community leaders? How do we create a digital environment where assuming best intent is our member's default reaction? With Ingrid Christensen joining us in this episode, we discuss the powerful tools community managers can leverage to prevent many a misguided internet argument. Ingrid is an entrepreneur, a business leader, and the author of The Language of Trust. She is also the President and Founder of INGCO International, a company that provides translation services in over 200 languages. So how do we take on the responsibility of building trust and start using community-focused techniques to craft better experiences for our members? Listen in to get Ingrid's expert insights! Show notes and more at SmartPassiveIncome.com/cx073.

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The Community Experience

Foundations of Trust With Author Ingrid Christensen

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Affiliate Marketing Masterclass

The Importance of Trust in Language Services

Building Trust in Online Communities

The Power of Boundaries and Self-Care

Remember Everything You Learn from Podcasts