Are you considering hiring a community manager?

Shana shares her insights on how to find a rockstar and provide the support they need to succeed. In this podcast interview with Paula Maidens, an expert in hiring and leadership, you'll learn valuable tips for building a thriving online community.

Key Takeaways:

Intro (00:00)

Based on Shana’s experience, is it really possible for someone else to manage your community? (03:11)

Best practice as a community manager (07:01)

When hiring a community manager, what should you look for? (09:32)

If you're trying to screen someone, what should you look for and how can you stay calm knowing they're doing the right thing? (14:18)

What is a voice guide according to Shana? (21:52)

Is there anything else the leader should not do to empower the community manager to succeed? (23:29)

What other advice does Shana have for those looking to hire and train community managers? (27:50)

Episode wrap-up (29:11)

Additional Resources:

Paula’s website: https://www.paulamaidens.com/

Paula’s social media accounts:

Instagram: https://www.instagram.com/paulamaidensconsulting/

LinkedIn: https://www.linkedin.com/in/paulamaidens/

Listen & subscribe to the Big Dreams Great Teams™ podcast: https://podcasts.apple.com/au/podcast/big-dreams-great-teams/id1592202886

Grab My Top Interview Questions https://paulamaidens.com/top-interview-questions/

Know WHO to hire by learning your Leadership Style. Take the Leadership Quiz!

https://paulamaidens.com/quiz/

5 ways to supercharge your team to get your timeback and live the life of your dream: https://paulamaidens.com/supercharge/

The “must have” guide for interviewing like a PRO so you always make epic hiring decisions: https://paulamaidens.com/top-interview-questions/

Learn how to work with Shana: https://www.shanalynn.com/

FREE Guide for Community Manager Best Practices: https://shanalynn.com/bestpractices

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Become An In-Demand Community Manager: https://www.shanalynn.com/ocm

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Former Democratic Political Strategist Robert Shrum now of The USC Center for the Political Future