AI Applied: Covering AI News, Interviews and Tools - ChatGPT, Midjourney, Gemini, OpenAI, Anthropic

Could Salesforce's new AI Agents create Job Displacement?

Sep 30, 2024

Jaeden Schafer, an expert on AI's impact in sales, teams up with Conor, who specializes in new business models, to dive into how Salesforce's AI agents are changing the game. They discuss the looming threat of job displacement alongside the urgent need for adaptation in the workforce. Their insights reveal how Salesforce's per-conversation pricing model could disrupt traditional sales roles. Listeners will learn about the importance of strategic planning as organizations prepare for an AI-driven future.

12:04

Creator website

Episode guests

Conor

Jaeden Schafer

AI Summary

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Salesforce's integration of AI agents could significantly change their business model from a traditional license-based system to charging per conversation, impacting pricing strategies.

The emergence of AI in sales roles may lead to job displacement, highlighting the necessity for workers to adapt and focus on task-oriented skills in an AI-driven landscape.

Deep dives

Salesforce's Shift Towards AI Agents

Salesforce is embracing the integration of AI agents into their operations, which marks a significant shift in their approach to technology and sales. The company recognizes the potential of these agents to automate tasks traditionally performed by human sales representatives, potentially transforming the sales industry. This change raises questions regarding the future of Salesforce's business model, given their reliance on selling licenses for human sales forces. As they pivot to AI-driven sales agents, Salesforce is not only redefining its services but also reconsidering how it will structure its pricing, suggesting a move towards charging per interaction instead of a flat subscription fee.

Intro

6min

The Transformative Impact of AI on Sales Jobs

3min

Strategic Planning in the Age of Generative AI

3min

In this conversation, Jaeden Schafer and Conor discuss the recent developments at Salesforce, particularly their focus on AI agents and the implications for the sales industry. They explore how Salesforce's new business model, which includes charging per conversation, could disrupt traditional sales roles and the broader job market. The discussion emphasizes the need for individuals and organizations to adapt to these changes and prepare for the future of work in an AI-driven landscape.