AI Chat: ChatGPT, AI News, Artificial Intelligence, OpenAI, Machine Learning 90% of Customer Service Jobs Eliminated by AI, AI Sales Calls & Chatbots
Jul 17, 2023
The podcast explores the transformative power of AI in customer service through voice calls and chatbots, discussing how they can revolutionize the industry and potentially eliminate traditional customer service jobs. They also introduce AirAI, a company utilizing conversational AI for human-like sales and customer service calls. The chapter highlights the impressive capabilities of AI in customer service and its potential impact on sales roles. Additionally, they discuss the developments in AI for customer service and introduce AI Box, a no code AI app building platform.
AI Snips
Chapters
Transcript
Episode notes
Customer Service Revolution
- AI is revolutionizing customer service, potentially replacing most traditional jobs.
- Jaeden Shaper predicts that AI-powered phone calls and chatbots will transform the industry.
90% Support Team Laid Off
- Sumit Shah laid off 90% of his support team after implementing an AI chatbot.
- This drastically improved response times and reduced costs, generating significant media attention.
AirAI Introduction
- AirAI is a new company offering AI agents for sales and customer service calls.
- These agents can handle complex conversations and perform actions across various applications.