#684: Online Operations Playbook: Key Strategies for Success from My Team

12 snips

May 30, 2024

Discover key strategies for optimizing business operations, leveraging AI for efficiency, and hosting successful virtual events. Learn how SOPs can streamline processes, the benefits of LinkedIn ads and Shopify, and the integration of AI tools for enhanced SOP creation. Explore detailed roadmaps for event planning, tool audits for efficiency, and structured interview processes for hiring.

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ANECDOTE

Two-Person Ops Team, Big Impact

Amy credits a two-person ops team for streamlining legal, HR, budgets, launches, and culture work.
Their work turned Amy's business into a "well-oiled machine" noticed by customers and students.

INSIGHT

Operations Should Reflect Core Values

Align operations with your company's values so systems reflect mission and culture.
Even simple tools like a Google Sheet can carry and enforce your core values across the team.

ADVICE

Build A Searchable SOP Library

Create SOPs for any recurring task and name each doc starting with "SOP" for easy searchability.
Include time-to-complete, a brief why, and step-by-step instructions with visuals to onboard and scale faster.

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Streamline your business operations, prevent costly mistakes, and scale faster than you ever thought possible.

One of my favorite compliments we get for our business is when people say, "Your business runs like a well-oiled machine!" It's such a great feeling knowing that all the hard work is paying off and my customers are noticing. The secret? My fantastic Operations Department! They have streamlined everything for the business, saved my team valuable time, prevented costly mistakes, and helped me scale quicker than ever before.

Which is why, in this episode, I'm so excited to introduce you to my brilliant Ops Department – a dynamic duo who makes everything behind the scenes flow seamlessly.

They work on everything from legal and HR to launches, budget structuring, and event management – the list goes on! They’ve shared the five key strategies they use to streamline processes, improve efficiency, and bring my mission and core values to life!

Now my friend, I know that not everyone has (or needs) an entire Ops team like I do, but don't worry – these strategies apply to every entrepreneur and every business, no matter how big or small. Whether you're working alone or with a team, these tips are guaranteed to help you work smarter, faster, and with less stress.

Today, you’ll hear about:

7:14: My team’s step-by-step process for streamlining our business operations through standard operating procedures (SOPs)
17:50: Tips and tricks for leveraging AI to improve SOPs
20:39: How to create a comprehensive spreadsheet/“Program at a Glance” (PAG) for your virtual events
27:11: Why you need a quarterly tool audit to look at value and consolidate your work
29:04: My Ops team’s simple three stage process for mastering interviews

Listen in and learn how to streamline your business operations and transform your hustle into a well-oiled machine.

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