Becker’s Payer Issues Podcast Legacy Systems vs. Patient Access: Transforming Payer-Provider Alliances
Apr 15, 2025
Jocelyn Wood, a Senior Solutions Consultant at Verifiable with nearly 20 years in healthcare, joins the discussion on the pressing need to upgrade outdated legacy systems in the sector. She highlights how these systems impede patient access and delay provider onboarding. The conversation also delves into the vital role of payer-provider collaboration, offering strategies for healthcare leaders to enhance efficiency. With insights from real-world examples like Midi Health's expansion, it provides a roadmap for building patient-centered, scalable networks.
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Legacy Systems Block Network Growth
- Legacy systems are the biggest roadblocks to expanding provider networks due to cost, inefficiency, and delays.
- These delays negatively impact patient care and provider onboarding, harming overall healthcare delivery.
MidiHealth's Credentialing Success
- MidiHealth expanded clinical coverage to all 50 states using Verifiable’s automation to manage complex regulations.
- They cut credentialing turnaround times to two days and served over 200,000 patients effectively.
Automate and Integrate Systems
- Automate credentialing and enrollment to reduce errors, lower costs, and speed up processes.
- Invest in integrated, scalable systems and continuous staff training to meet evolving compliance demands.