Dev Interrupted

You don't need more code. You need more business impact. | Thoughtworks' Chris Westerhold

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Jul 15, 2025
Chris Westerhold, Global Practice Director at ThoughtWorks, reveals how engineering teams often ship more code but deliver less business impact. He discusses the hidden waste in engineering processes and why a clear 'North Star' is essential for aligning efforts with business goals. Chris emphasizes that efficiency issues stem from people and processes, not just technology. He advocates for a systems thinking approach to foster real improvement while balancing developer freedom with standardization, ultimately unlocking a team's true potential.
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INSIGHT

Complex Nature of Engineering Waste

  • Waste in software engineering lacks a single definition, complicated by human factors and complex processes.
  • Misunderstanding requirements and team size amplify waste, making it hard to predict and eliminate.
ADVICE

Align Waste Reduction to Business Goals

  • Tie waste identification and improvements to clear organizational goals and a "North Star".
  • Knowing your goals helps prioritize efforts that truly impact business outcomes.
INSIGHT

More Code Isn’t Always Better

  • More code doesn't equal more value; focus on creating meaningful business impact.
  • The value of individual lines of code has diminished due to modern tools and automation.
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