

Improving the Patient and Provider Experience
Mar 8, 2023
In this discussion, Tyler Payne, Director of Conduct Enablement at CVS Health, shares his journey through the healthcare industry, including time at a phase one clinic and startup. He emphasizes the pivotal role of technology in revolutionizing clinical trials, especially through decentralized approaches. Tyler highlights the challenges posed by COVID-19 and the importance of collaboration among stakeholders to enhance trial experiences. He also offers valuable advice for newcomers aiming to break into the field, emphasizing mentorship and building connections.
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Tyler's Clinical Research Start
- Tyler Payne began his clinical research career at a phase one clinic in Austin, Texas, gaining hands-on experience with patients.
- He progressed from coordinator to team leader, experiencing a unique, comprehensive research setup with inpatient studies.
Optimizing Trials in Retail Sites
- Optimizing clinical trial operations in large retail networks requires aligning protocol windows, patient needs, and multiple staff schedules.
- Personalized site selection based on patient convenience enhances decentralized trials and improves user experience.
Collaboration and Tech for Access
- Expanding clinical trial access involves collaboration between diverse healthcare entities and open technology ecosystems.
- Data flow across partners is critical to improve patient access and clinical research efficiency.