The Industry Relations Podcast is now available on your favorite podcast player!

In this episode, Rob and Greg dive into the balance between technology and human connection in real estate. From car tech frustrations to the rise of “dumb phones,” they discuss how AI and digital tools are reshaping the industry—and whether that’s always a good thing. The conversation explores where technology truly adds value versus where it risks eroding the personal relationships that define real estate. They also touch on Opendoor’s evolving agent strategy and the broader AI hype cycle in business.

Key Takeaways

Tech minimalism is gaining traction as people push back against screens and automation in everyday life .
Real estate may benefit more from authentic human connections than from full automation.
AI is both transformative and overhyped—efficiency gains often come with trade-offs.
Tools like DocuSign provide convenience but may reduce valuable informal interactions.
Opendoor’s new “Key Connections” program shows a shift in how it integrates agents from the start.
The industry should focus less on “AI supremacy” and more on thoughtful application of technology.

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Greg’s Website

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