This is Growth! cover image

This is Growth!

Scaling Customer Success: Answers To The 3 Burning Questions

Aug 31, 2023
20:11

From startups to industry titans, most companies still haven't cracked the nut of delivering a highly proactive Customer Success service at scale.

That's why it's important for us to talk about these challenges openly!

In our very first solo episode, your host Daphne Lopes, tackles 3 burning questions about scaling Customer Success.

  • Is scaled Customer Success right for your business?
  • What's the right time to start scaling your CS team?
  • What is the optimal sequence of events to go from 100% human touch to scaled CS?

If you are curious about the secret steps to transform your CS approach from 100% human-powered to turbocharged scalability, this episode is for you!

Get ready to ignite your CS strategy and amplify your business impact! 🔥


Music: Workday by Scott Dugdale

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