Stewart Butterfield, CEO of Slack, and Nathan Jurgenson, Snapchat sociologist, discuss technological solutions for information overload. They explore the history of email and its impact, the printing press revolution, tools for navigating overwhelming information, personalized recommendations, Blinkist as a solution, and employer responsibility in addressing information overload.
Throughout history, new tools have emerged to help people cope with information overload, such as tables of contents and indexes for books.
In the digital age, tools like Slack can help manage information overload, but individuals need to take control and set boundaries with technology.
Deep dives
The Historical Fight Against Information Overload
The podcast discusses how information overload is not a new problem and has been addressed throughout history. It highlights how new tools, like tables of contents and indexes for books, were created to help people navigate the overwhelming amount of information from the printing press. It suggests that in the present day, new tools will also emerge to help manage information overload, but adoption may be bumpy at first.
Finding Solutions in the Digital Age
The podcast explores the potential solutions to information overload in the digital age. It discusses the use of tools like Slack to reduce email volume and increase communication efficiency in workplaces. However, it also acknowledges that new tools can create new problems, such as an overflow of Slack messages. The podcast emphasizes the need for individuals to take initiative by turning off notifications, taking digital Sabbaths, and setting boundaries with technology.
The Responsibility of Tech Companies
The podcast raises the issue of responsibility for tech companies in addressing information overload. It examines how companies can design products that are less addictive and overwhelming, while still providing value to users. The podcast suggests that societal norms could also shift to reduce the pressure of being constantly up-to-date and to create a healthier relationship with technology.
The Role of Personal Control and Intentionality
The podcast emphasizes the importance of personal control and intentionality in managing information overload. It suggests that individuals should cultivate an awareness of their own information consumption and use technology intentionally. By being intentional about technology use, individuals can mitigate the feeling of being assaulted by information and better control their attention.
The Renaissance scholars couldn’t keep up with new information (“Have you read the latest Erasmus book?” “I don’t have time!”) and needed a better way to organize it. Thus came the invention of tables of contents, indexes, book reviews, encyclopedias, and other shortcuts. What kinds of technological solutions might help us cope with the information overload we all experience today? Guests include: Stewart Butterfield, CEO of Slack; Nathan Jurgenson, Snapchat sociologist.