Conversations on Applied AI Michael Pitt - When AI Listens Better Than We Do
Feb 25, 2025
In this conversation, Michael Pitt, an award-winning pediatrician and co-founder of Q-Rounds, discusses the innovative use of AI to enhance hospital communication. He reveals how AI can deliver empathetic updates to families, often outperforming human doctors in clarity. Michael shares his unique integration of magic in pediatric care to ease anxiety. The talk also explores the challenges of medical jargon and how AI can bridge understanding gaps, all while highlighting the significant benefits of AI in improving patient experiences.
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Inspiration for Q-Rounds
- Michael Pitt got the idea for Q-Rounds while waiting for a haircut at Great Clips.
- He realized if Great Clips could give real-time updates, healthcare should too.
Q-Rounds Pilot Program
- Q-Rounds was first piloted in the NICU during COVID-19 visitor restrictions.
- The first test connected a family in Duluth, a nurse, and a medical student in St. Paul via Zoom.
Prioritizing Product Value
- Focus on making a product undeniably good for all stakeholders.
- Demonstrate clear value before focusing on the business side, especially in healthcare.