I Am Northwest Arkansas® Exploring ORT On Demand and the Next Era of Public Transportation in Northwest Arkansas
About the Show:
"Public transit actually provides freedom."
– Joel Gardner
This episode is part of a special series supported by the Walton Family Foundation. Through their Home Region program, the Foundation is investing in the people and ideas shaping Northwest Arkansas—across housing, entrepreneurship, transportation, and leadership.
In this episode of I Am Northwest Arkansas®, host Randy Wilburn sits down with Joel Gardner, Executive Director of Ozark Regional Transit (ORT), for an inside look at the state and future of public transportation in Northwest Arkansas. Joel brings years of experience from transit systems across the country and shares how Northwest Arkansas can grow smarter as the region’s population booms.
From the story behind ORT’s community-centered headquarters in Springdale to the expansion of the ORT On Demand service, this episode offers practical advice, local insight, and clear reasons why investing in public transit matters for everyone—from college students and seniors to busy parents and professionals. Discover how public transportation equals freedom, relieves parking and traffic headaches, and can play a key role in the region’s future quality of life.
Whether you’re new to the area, an NWA native, or simply transit-curious, this conversation will get you thinking differently about how we can all get around safely, independently, and sustainably.
Key Takeaways:
- Transit is Freedom: Public transportation helps everyone—from teens to grandparents—get where they need to go safely and affordably.
- ORT On Demand = Local Uber: Order a ride within select city zones through the app, making car-free living easier across Springdale, Fayetteville, Rogers, and Bentonville.
- A Growing Region Needs Smarter Transit: As NWA grows, roads are getting crowded. Investing in transit now helps prevent traffic headaches, keeps costs down, and gives more people choices.
- Collaboration is Key: Bentonville and Rogers are leading the way by pooling resources and thinking regionally, not just city-by-city.
- Every Rider Makes a Difference: Taking transit just a few times a week can help reduce traffic, parking problems, and even DUIs at busy events or nights out.
- The Future Takes Planning: Large-scale improvements take years to fund and build. Supporting transit today ensures options for everyone tomorrow.
All this and more on this episode of the I Am Northwest Arkansas® podcast.
Important Links and Mentions on the Show*
- Ozark Regional Transit (ORT): www.ozark.org
- Using On Demand Transit
- Download the ORT On Demand app (powered by Via) on iOS and Android
- Citymapper App: Get real-time trip planning across fixed routes, on-demand zones, bikes, scooters, rideshares, and future parking info.
- Learn about public transit funding: Federal Transit Administration (FTA) and Arkansas Department of Transportation (5311 rural funding and rental car tax support).
- FindItNWA.com NWA’s Hyperlocal Business Directory
This episode is sponsored by*
The Walton Family Foundation
The Walton Family Foundation is, at its core, a family-led foundation. Three generations of the descendants of founders Sam and Helen Walton, and their spouses, work together to lead the foundation and create access to opportunity for people and communities. The foundation works in three areas: improving education, protecting rivers and oceans and the communities they support, and investing in the home region of Northwest Arkansas and the Arkansas–Mississippi Delta.
Hear all of the episodes from this series right HERE
Learn more at waltonfamilyfoundation.org
*Note: some of the resources mentioned may be affiliate links. This means we get paid a commission (at no extra cost to you) if you use that link to make a purchase.
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Mentioned in this episode:
ONBoardNWA.com
Looking for your next career move in Northwest Arkansas? Check out ONBoardNWA.com, the hyper-local job board designed to connect job seekers with leading employers in our community. From entry-level positions to executive roles, ONBoardNWA is your one-stop shop for job opportunities right here in NWA. Take the next step in your career and visit ONBoardNWA.com today.
FindItNWA.com
Looking to discover the best local businesses in Northwest Arkansas? 🌟 From cozy cafes to essential services, FindItNWA.com has got you covered. Connect with your local community with just one click and explore something great. Visit finditnwa.com today! #LocalBusiness #CommunitySupport"