People might be surprised to know that the furniture industry handles complexity by making robust use of technologies such as augmented reality. And while they might not know, they can certainly feel the improved customer experience provided by companies that work and win as a team.

Andrew Koenig began his full-time career with City Furniture in January 2006. He started in the Receiving Department and worked his way up through almost every division of the company. As the CEO of this Florida-based company, he now oversees all departments of the business. Since 2007, City Furniture has been on a Lean journey, one that has ushered in turnover reduction, operational process improvements, better customer experience and associate satisfaction, financial success and more.

In this episode, Andrew joins hosts Scott Luton and Greg White to share his perspective on company leadership and community engagement:

• How studying Lean philosophy at Toyota Headquarters in Japan has impacted City Furniture and fueled its growth

• His priorities for supply chain performance and improvement

• The importance of corporate responsibility programs like City Furniture’s Green Promise and 5% Giving Pledge

Additional Links & Resources:

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Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2023 Q1 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIk

WEBINAR- “Decoding Digital Transformation” – Charting a path forward: https://bit.ly/3VvVc6V

WEBINAR- 5 Reasons Network Design is Essential to Supply Chain Resiliency: https://bit.ly/3MxcCNs

WEBINAR- Feeling the squeeze? How to Meet OTIF Targets in an Uncertain World: https://bit.ly/42eMZFZ

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/great-relationships-secret-sauce-CEO-city-furniture-1126