Product with Panash cover image

Product with Panash

Thin-slicing your way through transformation | Rico Surridge (Which?, BBC, ITV)

Jan 25, 2023
Rico Surridge, Chief Product & Technology Officer at Which? Ltd, discusses transformation in a 65-year-old organization and shares his recipe for success. He talks about his role across product and engineering, the importance of involving executives in transformation, and the significance of OKRs for focus and alignment. Rico also highlights the evolution of product management and the importance of seeking guidance from industry experts.
50:09

Podcast summary created with Snipd AI

Quick takeaways

  • Engaging exec-level sponsors as leaders within squads fosters collective ownership and collaboration for effective transformation.
  • Integrating the roles of CPO and CTO can drive innovation, collaboration, and streamline decision-making processes in organizations.

Deep dives

Empowering Transformation through Executive Sponsorship

Utilizing an executive sponsor from a different division to lead squads during a transformation journey can foster a sense of collective ownership and collaboration. This approach shifts the focus from having transformation imposed on teams to a shared responsibility, promoting a unified effort towards change and innovation. By engaging exec-level sponsors as leaders within squads, organizations can enhance alignment, transparency, and engagement, creating a more inclusive and effective transformation process.

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