Coffee with Sales Engineers From IT Support to Leading Sales Engineering: Ed Duffy's Journey
In this episode of 'Coffee with Sales Engineers,' we sit down with Ed Duffy, Senior Manager of Solutions Engineering at Feedonomics, to delve into his unique path from IT support and technical consulting to a successful career in sales engineering. Ed shares his personal journey, the serendipitous encounters that guided him, and his insights on the essential qualities for a successful SE team. Tune in to hear Ed's tips on hiring, fostering team culture, and recognizing when a career in sales engineering might be your true calling.
00:26 Guest Introduction: Ed Duffy's Background
01:53 Transition to Sales Engineering
04:16 First Experiences and Challenges
05:44 Building and Leading a Team
07:08 Hiring and Onboarding SEs
11:49 Developing SE Team Culture
16:37 Advice for Aspiring Sales Engineers
19:23 Conclusion and Final Thoughts