Episode 353: The Power Tools of Leadership: Navigating Uncertainty, Building Trust, and Leading with Heart

Leadership growth doesn’t happen by accident—it happens when you shift from doing the work to empowering others, building trust, and leading with heart.

In this episode, Emily Portney shares lessons from her 30-year career in financial services—from starting as a rotational analyst at J.P. Morgan to becoming CFO of Barclays International, CFO of BNY Mellon, and now Global Head of Asset Servicing at BNY. Emily opens up about how she learned to delegate, lead through uncertainty, and create safe spaces for bold conversations. She shares why curiosity is her leadership superpower, how building trusted teams fuels growth, and why giving yourself grace is just as important as driving results.

Tune in to discover how to lead with influence, build resilience in the face of change, and become the kind of leader people trust and follow.

Visit our website where you will find show notes and links to all the resources in this episode, including the best way to get in touch with our special guest.

The key moments in this episode are:

[00:00] Introduction to Beyond Barriers Podcast [00:27] Building Effective Teams [01:17] Introducing Emily Portney [02:14] Emily's Career Journey [03:40] Leadership Lessons and Styles [09:39] Navigating Change and Adaptability [15:20] Personal Branding and Authenticity [18:18] Building Confidence and Resilience [24:32] Navigating Unaskable Questions [26:02] Making Difficult Decisions [27:37] Managing a Dynamic Schedule [32:55] Building Strong Relationships [35:36] Mentorship and Sponsorship [39:03] Lightning Round and Final Thoughts