machines are talking - are you listening?

machines are talking - are you listening?

I try to have these cast mostly timeless, and less timely but I’ve gotten so much machine-learning & AI questions lately and I thought I should share a perspective I don’t hear that often. Surely we’ve on a journey where each version have more and more data and being trained on the previous version. Making it very fast and scaringly biased.

The thing I believe we underestimate is the “Explain like talking to a five year old” combined with the relentlessness of machines and scripts.

For example with DISC we already tools like https://crystalknows.com that helps you adapt your message to the individual to make it easier for the recipient to understand what you’re trying to say. We have already since long trusted https://grammarly.com that there is a better way of saying this than what we wrote.

Now we can have our email to ten people be automatically rewritten in transport to the sugsegment of those groups. Perhaps this time it created three copies and sent the one most maching the communication profile of the recipient. This will be so effective since it can also help you follow-up “did it work” making each interaction more effective for both of you.

It can help you stay in tune with the workculture. Perhaps help you with your priorities for better effect and outcome at work by not letting you send late night messages, or if you believe you have to let them arrive at your co-workers desk in the morning. Again these tools exist, however machinelearning make you never forget to match whats effective and appreciated by each recipient.

Likewise if you go into Red Alert mode a la Star Trek, the machinelearning mod can temporarily overwrite that to instant say before a launch or similar, following up on the costs of doing so for you. Or ensuring its automatically turned on again after the launch etc. Us humans take a long time forming new habits and can break them instantly. Tools like this can help us stay focused on what matter if we temporarily need a detour from our priorities by reminding us. OR forcing us to face that we’ve changed our mind and instead embrace another goal in mind with our habits etc.

I believe this will help but it’s a twosided sword. Not all is great with it. For example it will make it even easier to tailormake timely, relevant messages with ill intent that isn’t as easily caught by the systems trying to protect you, including your own perhaps because the message is referencing something timely your co-worker or supplier said that is related to you but you wouldn’t say that out but you’re already connected and profiled out there on the web. Next time you’re using tools like this. 

Be mindful of your use of them. Listen for what you are training them ON – its not just that you’re getting help, it’s a win-win-win where you don’t see the third party ever.