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LTB Podcast
LTBP #149 - Mike Doehla: Growing His Online Nutrition Coaching Company to 20,000 Clients
Dec 18, 2018
Mike Doehla, co-founder of StrongerU Nutrition, discusses his journey of starting and growing his online nutrition coaching company. He shares his insights on building strong client relationships, the importance of relatable content, and the significance of having a strong team. Check out their website for a free trial.
53:17
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Quick takeaways
- Customer service is crucial for building strong relationships and delivering a positive client experience.
- Effective communication and availability are key aspects of successful coaching.
Deep dives
The Importance of Customer Service in the Fitness Industry
Customer service is a crucial skill set that every fitness professional should possess. The industry often neglects the importance of customer service, but it is essential for building strong relationships with clients and delivering a positive experience. Providing exceptional customer service helps clients feel valued and supported, which leads to better client results and client retention. Fitness professionals should prioritize customer service and focus on building genuine connections with their clients.
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