Calling Operator with Laura Nicol Ep 13. Monica Masaoka from Airwallex on pushing against the conventional path, going from retail at Mecca to Zip co and finding her place in RevOps at Airwallex
Jun 12, 2023
Monica Masaoka discusses her mixed heritage and her journey from retail at Mecca to RevOps at Airwallex. She shares her experience in year 12 decision making and working in customer service at a startup. Monica highlights the challenges and learning opportunities in her strategic role at Airwallex. The podcast also explores universal basic income and influential figures in the field of RevOps. Toughest career lessons and balancing priorities are discussed emphasizing the importance of impactful initiatives.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Reflection and Decision Making in Year 12
02:03 • 9min
Working in Customer Service at a Startup
10:48 • 17min
Airwallex: Exploring the Role of Revenue Operations and Challenges Faced
27:54 • 16min
Universal Basic Income and the Advancement of AI
43:38 • 4min
Exploring Influential Figures in RevOps and the Benefits of Pavilion
47:08 • 2min
Toughest Career Lessons and Balancing Priorities
49:31 • 5min