An ombudsman investigation in Portland found evidence of predatory towing at a group of apartment complexes in the Cully neighborhood. The report says towing practices financially and emotionally harmed residents, most of whom identify as low-income and Latino. It also found that the influx of towing impacted clients and staff at a nearby county-run health clinic and community center.

Tony Green is a deputy ombudsman for the city of Portland. He conducted the investigation and joins us with more details.