#147 - Hear how “I CARE” values shape Hospital Culture!

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From humble beginnings as critical care nurses at the Cleveland Clinic to senior-level executives in Houston Methodist's healthcare system, Carole Hackett, CHRO, and Tom Vernon, Chief Experience Officer, are well equipped with knowledge from both operational and business perspectives. 

In this episode they discuss how their "I CARE" values (integrity, compassion, accountability, respect, and excellence, shape hospital culture and share methods for rolling out expectations that promote a culture worthy of emulation. 

EPISODE TIME HACKS

·         The importance of culture and values.2:36

·         The importance of hiring for fit and culture. 11:58

·         Redefine who we are and why we do this. 17:01

·         Work-life balance… NO; just LIFE. 22:29

·         How leaders can start getting quick wins. 25:42

·         Key indicators of success; employee engagement. 31:19

·         Best practices for building a values-based culture. 36:28

·         How to help people understand what works. 42:08

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!