Raising Health

Fireside Chat with Sean Duffy

34 snips
Jan 4, 2024
Sean Duffy, cofounder and CEO of Omada Health, joins Vijay Pande to discuss the building and growth of Omada, the future of AI in healthcare, and the challenges of using technology in a caregiving environment. They also reflect on their personal and professional development over the years and highlight innovative solutions to scaling healthcare.
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INSIGHT

A Million Is Milestone, Not Impact

  • Reaching a million members validates digital health but still barely moves population epidemiology.
  • Sean urged celebrating briefly, then pushing toward 10–50 million to meaningfully impact public health.
ANECDOTE

Hotel Chain Without Hotels

  • Sean compared early Omada to a hotel chain without hotels to show how unfamiliar the model was to incumbents.
  • He described building the company as an 'Apollo 13' patch-job against a depleting bank account while figuring out healthcare sales.
INSIGHT

Buyers Learned How To Buy Digital Health

  • Buyers now better know how to buy digital health because earlier pioneers helped codify contracts and billing.
  • That institutional learning shortens sales cycles for later entrants and creates repeatable go-to-market motion.
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