428 - Government and vendor collaboration to improve online booking functionality and access to healthcare

This episode of Talking HealthTech hosted by Sophie Turner features an in-depth discussion with Travis Hodgson, Chief Operating Officer at Healthdirect Australia, Aaron D’Souza, Strategic Account Manager – Government Programs at MedAdvisor Solutions, and Anish Calpakam, Head of Partnerships at Hot Doc.

Together, we explore the integral collaboration between Healthdirect and healthcare software vendors that emerged during the COVID-19 pandemic, highlighting the advancement of the Vaccine Clinic Finder and how technology is reshaping access to healthcare. Tune in as we dive into the symbiotic relationships that are setting new benchmarks in HealthTech and offering insights into the future of the industry.

Key Takeaways:

• Collaboration between healthtech stakeholders is a standout theme, demonstrating the importance of government and vendor partnerships in enhancing healthcare technology.
• There's a significant focus on improving the patient experience and ensuring access to healthcare, particularly in the context of COVID vaccine distribution and beyond.
• The episode highlights how existing technologies and infrastructure were repurposed to meet the challenges of the pandemic rather than starting from scratch.
• The seamless integration of systems and the removal of barriers, including privacy and technology challenges, illustrates the strength of collaboration and the agility of the industry.
• Discussions around future potentials for this partnership model shed light on how such approaches can evolve to manage other healthcare services, indicating a promising roadmap for healthcare technology’s role in urgent care, chronic disease management, and beyond.
• The importance of keeping the conversation going beyond technical collaborations to include proactive communication and building enduring support coalitions for health reform.

Check out the episode and full show notes on the Talking HealthTech website.

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