

Conversion Rate Optimization: Predictive and Personal
Apr 6, 2024
In this engaging podcast, Zabe Agha and Rameet Kohli from Metrical discuss the challenges brands face in conversion rate optimization, focusing on intelligent customer engagement and the value of personalized experiences. They share a case study with JC Penney's showcasing the success of machine learning in increasing conversions. The conversation also touches on starting predictive models, maximizing ROI, and Metrical's plans for expansion into new industries.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Challenges and Strategies in Conversion Rate Optimization
01:32 • 9min
Exploring Qualified Leads and Ideal Customer Criteria
10:50 • 4min
Data-driven Conversion Rate Optimization at JC Penney's
15:15 • 17min
Starting Predictive Models and Maximizing ROI
32:00 • 5min
Expanding into New Industries
36:44 • 2min