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The MarTech Matrix

Conversion Rate Optimization: Predictive and Personal

Apr 6, 2024
In this engaging podcast, Zabe Agha and Rameet Kohli from Metrical discuss the challenges brands face in conversion rate optimization, focusing on intelligent customer engagement and the value of personalized experiences. They share a case study with JC Penney's showcasing the success of machine learning in increasing conversions. The conversation also touches on starting predictive models, maximizing ROI, and Metrical's plans for expansion into new industries.
38:17

Podcast summary created with Snipd AI

Quick takeaways

  • Predict user behavior to personalize interactions and increase conversions.
  • Avoid blanket discounts and annoying tactics; focus on smarter, targeted engagement strategies.

Deep dives

Metricle's Conversion Rate Optimization Solution

Metricle, a conversion rate optimization solution, helps brands understand user behavior to increase conversions. By predicting bounce rates and potential buyers, brands can tailor their approach, avoiding blanket discounts and personalizing user experiences.

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