Becker’s Healthcare Podcast Kourtney Witten, Area Vice President Network Managing Partner Wisconsin, Advocate Health
Jul 5, 2025
Kourtney Witten, Area Vice President Network Managing Partner Wisconsin at Advocate Health, shares insights on innovative healthcare strategies. She discusses the power of data and technology in reducing costs and enhancing patient care. Witten emphasizes the necessity of relationship-based care and preventive wellness for better health outcomes. The conversation dives into how patient engagement and satisfaction can drive quality care, and highlights advancements like virtual care that are transforming healthcare delivery.
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Preventive Care Reduces Costs
- Build strong relationships with patients in ambulatory clinics to identify at-risk individuals.
- Use prevention and wellness programs proactively to reduce costly adverse health events.
Leverage Tech for Quality Care
- Use technology like patient lists and care gap identification to proactively contact patients.
- Employ virtual care and remote monitoring to provide patient-centric care and close care gaps.
Enhance Patient Satisfaction
- Manage patient expectations and check in during care to address questions promptly.
- Treat patients with empathy to build trust, loyalty, and improve satisfaction beyond surveys.