Ep.37: How to Prevent Employee Poaching with Erika Taylor

Although wages and benefits are rising faster in the remodeling industry than in others, the labor shortage remains an ongoing problem. Good talent is hard to find. Many companies are poaching production staff from other firms to solve their problems.

In this episode, Erika Taylor talks to Tim and Steve about the issue, why it happens, and how to structure your company to keep your workers from being lured away. It goes well beyond wages — and Erika also discusses the results of a national survey of pay and benefits from Professional Remodeler.

Erika Taylor is director of content for Professional Remodeler. She’s also served as an editorial director with Hanley Wood and as a contributing editor for the Los Angeles Times Book Review. Her work has been published in Los Angeles magazine and the LA Weekly. A native of New York and California, she currently lives in Dallas.

You have to fully engage your employees in your company to reduce the risk that someone else can woo them away. According to the survey, remodelers say they plan wage increases across the board and remodelers are more likely to offer benefits than other small-business employers. So throwing more money at the problem isn’t going to make it go away, because more money is out there anyway. Erika tells you how to proactively structure your company so employees want to stay with you, including:

• What goes into a great culture, and why you need to have one
• The importance of training to beat the labor shortage
• Taking a hard look at what it’s like to work for your company
• How to hire for culture
• Identifying and living your company values
• Why you should have quarterly check-ins with your employees
• Identifying areas of growth for your people
• The importance of trust and transparency across the board
• And much more…

To learn more about developing your company culture, Tim highly recommends reading First Break All the Rules, from Gallup — it’s a great companion to this episode.