Help Wanted: Apply Within. The Future of Hiring with Indeed Flex’s James Terry

On this week's episode, Laura and Kevin talk with James Terry, Head of US Revenue at Indeed Flex, about how AI is reshaping the staffing industry. 

James breaks down how Flex fits into the larger Indeed ecosystem and how technology is changing the way companies find, match, and retain talent. We get into the opportunities and risks that come with AI-driven recruiting, from reducing bias to making sure workers aren’t treated like data points. James also shares practical advice for anyone struggling to land a job in today’s evolving job market and offers a grounded view on how HR tech can still keep people at the center. This one is a must listen!

James Terry, the Head of US Revenue at Indeed Flex, has worked in the HR and staffing sector for over 15 years and holds an MBA from Carnegie Mellon University. Throughout his career, James has built expertise in strategy, sales, and leadership, with a focus on driving high-performing organizations. His experience has broadened through assignments in multiple countries, delivering results in collaboration with local teams.

James adopts a client-focused approach to understand unique business needs and design relevant solutions to fulfill their business requirements. By concisely and accurately presenting the Flex value to clients, he provides consultative solutions that are responsive to industry trends, new innovations, so ultimately the company's solutions ensure the highest level of client satisfaction. He is involved in the process from implementation through service delivery to ensure targets are being achieved and that contracts focus on continuous improvement.