"In 5-7 years, 70% of business activities will be done by GenAI": Are you ready?
Dec 19, 2023
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Steve Salvin, Chief Executive at Aiimi, discusses the impact of AI on established platforms, the motivation for collaboration in remote work, millennials quitting their jobs, recognition of employees, and the impact of losing a vital team member.
Generative AI is expected to dominate business activities in the next 5-7 years, revolutionizing tasks like content generation and automation, but organizations must address challenges such as data quality and information security.
To successfully implement generative AI, organizations need to focus on data management and governance, develop an AI strategy with the collaboration of key leaders (chief data officer, chief information security officer, etc.), and ensure proper employee education and operationalization.
Deep dives
Generative AI and the Future of Business Activities
According to Steve Salvin, CEO of Amy, generative AI is set to play a major role in business activities in the next five to seven years. With the emergence of large language models like ChatGPT and OpenAI's frameworks, more organizations are exploring the potential of AI in various tasks such as answering questions, generating content, and automating work. However, there are challenges to consider, including the need for accurate and relevant data to train these models and the risks of leaking sensitive information. Despite these challenges, the market is evolving, and organizations need to develop AI and data strategies to leverage generative AI effectively.
The Importance of Data Strategy and Information Quality
As organizations embrace generative AI, Steve Salvin emphasizes the importance of revisiting data strategies and data quality. Companies should ensure they have a clear understanding of their data assets, regularly delete unnecessary data, and improve data discovery capabilities. Providing high-quality and relevant information to AI models is crucial for generating accurate and reliable responses. Steve also highlights the need for organizations to focus on data management and governance to protect information security and mitigate risks associated with AI.
Determining Responsibility in AI Implementation
Identifying the key individuals responsible for successful AI implementation is crucial. Steve Salvin suggests that the chief data officer, chief information security officer, chief information officer, and chief technology officer should work together to develop an AI strategy that aligns with the organization's objectives. These leaders play a vital role in protecting information security and ensuring the safe and effective use of AI technologies. The business side of the organization should also collaborate with these leaders to operationalize AI models and educate employees on the proper use of AI.
Employee Retention and Consideration
The podcast episode also discusses the challenges organizations face in retaining employees. A study cited in the podcast reveals that a significant percentage of American, British, and German employees are considering changing jobs in the next year. Factors influencing this consideration include high levels of collaboration in the UK, the need for additional resources in North America, and the desire for motivating leadership vision in Germany. Companies need to recognize these drivers and create a work environment that values and rewards employees to minimize turnover and the associated costs of employee replacement.
Steve Salvin (Chief Executive at Aiimi) has been helping organisations make sense of their data for a long time. Whilst the terms are new, the processes aren't necessarily. So amongst experimentation, and some banning AI, what actually comes next, and who should be steering the direction of your business?
Also on today's show we have a chat about an article on Unleash (by Lucy Buchholz) about a study which suggests 18% of North American employees are considering leaving their role in 2024: https://www.unleash.ai/company-culture/18-of-american-employees-are-considering-leaving-their-current-roles-in-2024/
The music on Tech Talks is by London artist Lemzi. Check out his music and store at www.lemzi.com
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