Glenn LaForce, Chief Knowledge & Innovation Officer at Holland & Knight,  joins Ben on this episode of Automates, where he runs us through his illustrious career and discusses:

• Why you have to be aligned with your IT function in order to breed success
• How dorm-storming the firm from all angles can ensure a smooth rollout of tech updates
• The difference between conducting a proof of value vs a proof of concept
• Why lawyers are really great at writing prompts, and they don't know it
• The legaltech, KM & innovation community really is made up of the best people!

With a healthy dose of camaraderie and stories of Pearl Jam, it's a great listen!