Today on the show we have an extremely exciting announcement to make and I am joined by a special guest, Panos Papadopoulos, partner at Marathon Venture Capital.

In this episode, we talked about what Panos misses the most about being an entrepreneur having made his move into venture capital.

We also discussed why every VP or C Level of a company should spend time on support and dove into why communication and alignment within a team is critical when it comes to combating churn and increasing retention.

We then discussed why Panos and team have decided to invest in a new startup I’m launching called Avrio. I’m extremely excited to share the news with you first on Churn FM as for those that don’t know, I started the show to build an audience before building a product, and after 2 years and 120+ episodes later, today is the day we’re launching. If you’re eager to find out what we’re building you can jump straight to the announcement at 25:00 minutes in.

As always, and more so today I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly on Andrew@churn.fm. Don't forget to follow us on Twitter.

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

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