Grit Why We’re Only Using 1% of AI | Glean CEO Arvind Jain
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Jan 12, 2026 
Arvind Jain, founder and CEO of Glean, discusses his journey scaling the company to a $7.2B valuation. He emphasizes that AI's vast potential remains largely untapped, with organizations using just 1% of current capabilities. Arvind shares insights on the essential role of adaptability, the challenges of rapid growth, and the importance of clear communication in a tech-driven environment. He also explores the value of hiring for AI fluency and fostering curiosity among team members, positioning Glean as a leader in AI solutions.
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The 1,000-Person Wake-Up Call
- Hitting 1,000 employees surprised Arvind and triggered feelings of panic rather than celebration.
- He realized scale forces work on alignment, prioritization, and organization he hadn't needed before.
Document To Scale Decision-Making
- Build processes to avoid repeatedly answering the same questions; document and distribute knowledge.
- Use process to scale decision-making so leaders aren't bottlenecks.
Speed Beats Static Code
- The new currency is agility: how fast you can adapt product and code to leverage platform advances.
- Arvind argues continual replacement of old code prevents a company from turning into legacy software.