Safety Labs by Safety Products Global Embracing New Approaches to Workplace Safety
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Sep 5, 2022 Stephen Scott, a Human and Organizational Performance consultant, shares his transformative experiences at Alcoa, where he shifted focus from a zero-incident culture to a more effective approach to safety. He reveals how prioritizing metrics led to hidden mistakes and unhealthy practices. Through real-life examples, Stephen discusses the importance of adopting Critical Risk Management by anticipating failures and fostering a culture that encourages learning from errors. He emphasizes that true safety lies in having the capacity to manage risks, urging safety leaders to embrace a systems-thinking mindset.
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Discipline Drove Incident Concealment
- Stephen Scott describes being rewarded for disciplining workers after incidents, which discouraged reporting.
- That culture made people hide events until they became too big to conceal.
Lagging Metrics Mask Reporting Bias
- Stephen noticed plant observations often didn't match excellent lagging metrics, revealing reporting bias.
- Incentivizing low recordables made people tell leaders what they wanted to hear, not the truth.
From Zero Pride To A Fatal Wake-Up Call
- Alcoa went 887 days without a fatality and then suffered eight fatalities over four years.
- That string of deaths forced leaders to accept current methods weren't preventing the worst outcomes.