No Bullsh!t Leadership

Moment 135. Your People Aren’t Paid to Be Comfortable

10 snips
Aug 24, 2025
Entitlement is a major barrier to performance, and leaders must set clear standards. Employees need to focus on their roles rather than seek comfort. The conversation highlights how to balance employee needs with business goals, especially post-COVID. A critical question for leaders is posed to help refocus priorities and combat entitlement culture. Join a community of leaders striving for no-nonsense leadership and fostering high-caliber connections.
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ANECDOTE

Zoom Camera Debate As A Symbol

  • Martin G Moore recounts the post-COVID debate about forcing cameras on in Zoom meetings as an example of frivolous leadership issues.
  • He highlights a ridiculous study claiming cameras-off increased productivity to illustrate misplaced priorities.
ADVICE

Ask The One Compelling Question

  • Ask constantly: 'How can I optimise the performance of the business using the resources I've been given?'.
  • Use that question to prioritise efficiency, customer needs, competitiveness, and talent decisions.
INSIGHT

Performance Over Perpetual Happiness

  • The leader's main focus should not be keeping people happy but meeting performance standards.
  • Strong leaders set clear performance expectations and hold people to them regardless of preferences.
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