In this episode of Management Matters, host James-Christian Blockwood talks with Secretary Bob McDonald and Commissioner Martin O'Malley, two seasoned government executives from Veterans Affairs and the Social Security Administration, to discuss approaches to public service, leadership philosophies, and the transformative changes they implemented in their respective roles.
They explore the challenges of modernizing government, the importance of leadership in change management, and the role of data-driven decision-making and technology in improving government services. The conversation also touches on the future of Social Security and veteran services, emphasizing the need for hope and effective leadership in navigating these challenges.
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Management Matters with James-Christian Blockwood