Physician communication using the tools of a trial attorney

"For twenty years, I defended doctors when they were sued, and now I coach female leaders from all industries on how to advocate for themselves and their potential with the tools of a trial lawyer. I know that when doctors are exhausted, distracted and powerless they're more likely to be sued. They're also more likely to burnout, less likely to enhance the patient experience, and more likely to have complications. And I know there is another way."

Heather Hansen is a communications consultant and attorney. She can be reached at Heather Hansen Presents.

She shares her story and discusses her KevinMD article, "When telemedicine leads to burnout." (https://www.kevinmd.com/blog/2021/10/when-telemedicine-leads-to-burnout.html)