The CX Leader Podcast | A resource for customer experience leaders

Checking In with the CXPA

Jan 12, 2021

27:06

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In a regular "check-in" with the Customer Experience Professionals Association, or CXPA, host Steve Walker welcomes Barbie Fink, current chair of the CXPA board, and recent board chair Annette Franz to discuss the organizations accomplishments and challenges during 2020 and what to expect in 2021.

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