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The CX Leader Podcast | A resource for customer experience leaders
Checking In with the CXPA
Jan 12, 2021
27:06
In a regular "check-in" with the Customer Experience Professionals Association, or CXPA, host Steve Walker welcomes Barbie Fink, current chair of the CXPA board, and recent board chair Annette Franz to discuss the organizations accomplishments and challenges during 2020 and what to expect in 2021.
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