When it comes to choosing and integrating new technology, the process can get messy—fast. In this episode, Banoo sits down with Austin Grigg, co-founder and CEO of Kalon Creative, to break down what it really takes to navigate a successful integration journey.
Austin shares hard-earned insights on what makes or breaks implementation, how to bring the right stakeholders along for the ride, and why a smooth buying journey starts well before evaluation.
Key topics discussed:
- Why preparation before tech evaluation is critical
- How to align stakeholders for smoother collaboration
- The three main types of integration—and how to approach each one
- Austin’s top implementation tips for long-term success
- Common challenges to watch out for (and how to avoid them)
Additional resources:
- Austin's free checklist for evaluating and implementing software integrations: https://www.kaloncreative.com/psp
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