RAG vs. Hallucinations: The Truth About AI in the Trades

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Episode Description: Host Nathan dives into the rapidly evolving world of Artificial Intelligence and its potential impact on the plumbing and heating industry. Joining him are Barrie and Amrit from Lorefuly, experts in leveraging technology for the trades.

Key Discussion Points:

• The Hallucination Hazard: The trio discusses the crucial issue of Large Language Model (LLM) "hallucinations" – where AI systems confidently present inaccurate or fabricated information. This raises serious concerns about relying solely on unverified AI content.
• RAG to the Rescue: The Power of Accurate Data: Barrie and Amrit explain the concept of Retrieval-Augmented Generation (RAG) and its importance in ensuring AI provides reliable and trustworthy information. By grounding AI responses in curated and accurate data, RAG offers a pathway to creating genuinely useful resources for professionals in the field.
• Lorefuly & BetaTeach at the Installer Show 2025: Exciting news! Lorefuly and BetaTeach will be showcasing their AI-powered solutions at the Installer Show 2025 at the NEC. Find out how they are harnessing AI to benefit plumbers and heating engineers.
• OEM Opportunities: Heating appliance manufacturers can get involved in this innovative initiative! Learn how OEMs can contribute their expertise and data to create valuable AI-driven tools for installers.
• Pre-Show Webinars: Stay informed! Nathan, Barrie, and Amrit announce upcoming webinars (first one here: https://tinyurl.com/BetaTalk-AI designed to provide more details on how OEMs can participate and the benefits of getting involved.

Mentioned:

• Artificial Intelligence (AI)
• Large Language Models (LLMs)
• Hallucination (in AI)
• Retrieval-Augmented Generation (RAG)
• Lorefuly
• BetaTeach
• Installer Show 2025 (NEC)
• Original Equipment Manufacturers (OEMs)

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