

RAG vs. Hallucinations: The Truth About AI in the Trades
May 14, 2025
Dive into the fascinating world of AI's impact on the plumbing and heating industry. Explore the risks of LLM hallucinations that can spread misinformation. Discover the power of Retrieval-Augmented Generation (RAG) in ensuring reliable data for professionals. Exciting innovations are on the horizon with AI-driven tools showcased at the upcoming Installer Show 2025. Hear about the challenges of attracting and retaining talent in a rapidly changing job market. Plus, get insights into engaging attendees and integrating technology for enhanced knowledge sharing.
AI Snips
Chapters
Transcript
Episode notes
Amrit's Journey to Sustainability
- Amrit transitioned from chemical engineering in hydrogen tech to sustainability, founding a startup in battery innovation.
- She saw the installer skills gap and believes tech can speed up heat pump adoption.
RAG Ensures Accurate AI Responses
- Retrieval Augmented Generation (RAG) grounds AI responses in curated, specific data sources to avoid hallucinations.
- This allows installers to access reliable, field-relevant information quickly at events like the Installer Show.
Use Voice to Capture Knowledge
- Encourage installers to share knowledge in their natural speaking style using voice input.
- This helps capture authentic insights and speeds up industry knowledge sharing.