Keys To The Shop : Equipping Coffee Shop Leaders SPECIAL: Stories from the Ground #3 w/ Chi Sum Ngai of Coffee Project NY!
Here we go! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis by hearing from amazing cafe owners and learning from their stories and experiences dealing with the shutdowns, caring for their staff, serving their customers, and keeping their businesses going.
In this 3rd and final installment of "Stories from the Ground" we are going to be talking with the co-owner of the Coffee Project NY, Chi Sum Ngai!
Chi Sum (Sum) Ngai is the co-founder of Coffee Project NY. Coffee Project NY, founded in 2015, has three locations, including their latest addition in Long Island City facility that includes a café, roastery and the only Specialty Coffee Association (SCA) Premier Training Campus in New York State. At the Campus, Sum and partner Kaleena Teoh teach certified classes to coffee industry professionals seeking to further their education and career opportunities. Sum herself is a certified Q grader and roasting championship competitor who oversees the company's roasting program.
Their starting goal was simply to share their passion for coffee with the neighborhood. They quickly received recognition for brewing delicious pour overs and deconstructing lattes to elevate the coffee experience; paying tribute to the craftsmanship of the professional barista.
Coffee Project NY has grown from a two-person-team to a team of professionals specializing in different facets of the industry
Sum gives us a shinning example of what it means to be a people-first organization and offers so many incredibly helpful insights in this conversation. A perfect way to cap off this series !
Enjoy!
* IMPORTANT! Be sure to down load the "Take Aways" for this episode at the link below!
"Stories from the Ground" is brought to you by Ground Control. Visit them to learn more about their amazing Cyclops Brewer.