Smithink - helping accountants turn their practices into great businesses How to re-engineer your processes
Feb 19, 2025
Discover how to enhance efficiency in accounting firms by re-engineering processes. Explore the integration of AI and automation to transition to paperless operations. Learn the significance of post-job reviews for continuous improvement and client engagement. Delve into the importance of client feedback for refining methodologies and delivering real value. Join a lively Q&A session where outsourcing services are introduced, along with practical solutions to elevate your practice.
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Crisis-Driven Change
- Crises can accelerate decision-making and change, as seen with firms adopting paperless systems during COVID.
- Maintain a proactive, decisive approach to process improvement, similar to the urgency during the crisis.
Process Enforcement
- Appoint a "process policeman" to oversee process reviews and ensure compliance.
- Implement zero tolerance for non-compliance; reject work that doesn't follow processes.
Documentation Level
- Determine the level of detail required for processes and documentation; consider risk and return.
- Avoid excessive documentation if it doesn't justify the cost, but ensure adequate risk management.