One of Shane's favorite phrases is #AlwaysBeLearning. We wear so many different hats as a tour operator. along with running the business, you might also dabble in accounting, digital marketing, maintenance, HR, customer service, and guiding. But there’s always room to improve or diversify your skillset. Shane and Ryan discuss the importance of learning new skills when it comes to growing our business and how it can help you avoid fake experts and save you money!