With US employees spending about 2.8 hours per week on conflict, costing a staggering $3.59 billion annually, it’s crucial for teams to have a healthy relationship with conflict and know how to resolve it effectively.
In this episode of the Leader's Lens podcast, Jacob dives into the topic of conflict resolution and unpacks the importance of not letting conflicts escalate and turn into all-out tribal warfare. He explains why one of the most crucial steps a leader can take is to listen and understand where the other person is coming from.
Jacob also highlights the need to address the root cause of conflicts rather than applying temporary solutions.
And remember, if you have any questions about conflict resolution, you can always reach out to Jacob via email at jacob@workweek.com.
00:00:00 - The Cost of Conflict in the Workplace
00:01:42 - How to Handle Conflict Effectively
00:08:29 - Solving Team Conflict at the Root
00:14:46 - Solving Problems: Avoid Band-Aid Solutions
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