
Less Chatter, More Matter: The Communications Podcast #152 Topic in Ten: Restructures and people change communications
Jan 7, 2026
Explore the challenges of organizational restructures and the importance of effective communication. Discover the balance between quick change and a phased approach. Learn how to manage employee fears and the role of leadership in shaping experiences. Unpack essential strategies during the consultation phase, with a focus on empathy and clarity. Understand the best practices for offboarding and embedding new structures, ensuring a smooth transition for all involved.
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Act Fast When Rumours Start
- Restructures usually become known quickly, so communicators must act fast to control the narrative.
- Provide a high-level case, timeline, and FAQs even when many details remain unknown.
Two Restructure Strategies And Their Tradeoffs
- Two main restructure approaches are 'rip the band-aid off' or layered implementation, each with trade-offs.
- Faster all-at-once change can create chaos, while layering prolongs uncertainty and risks turnover.
Prepare Leaders And Make It About People
- Brief leaders thoroughly and equip them with FAQs so they can answer team questions within confidentiality limits.
- Make communications people-centred and offer support like EAPs or conversations.


