Episode 155: Ten Years’ Worth of Gratitude, with Nicole Mahoney

Nov 6, 2019

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With a talent for creating special events that blossomed while working for my dad’s car stereo shop, I got my start in marketing at Frontier Field in Rochester and I began serving as the executive director of the internationally known Lilac Festival. Later on, I headed the Canandaigua, New York Business Improvement District while also performing projects for the tourism promotion agency Visit Rochester.

In 2009, I founded Break the Ice Media, with more than 20 years of experience in tourism marketing. I now host “Destination on the Left”, a highly successful tourism marketing podcast.

As a business owner, I know what it takes to be successful. I founded BTI to help businesses tell their brand story through public relations, digital and traditional channels. I have the ability to uncover unique marketing opportunities and develop marketing and public relations initiatives that help clients build long-term success.

In this solocast episode of Destination on the Left, I wanted to take the opportunity to share my gratitude with you. I discuss the insights I’ve gathered over the course of ten years in business and give you a look into a new project we are working on for Destination on the Left.

What You Will Learn in This Episode:

How to help us hit our goal of 100 reviews
What I am grateful for right now
The celebrations and events surrounding my company’s ten-year anniversary
My experience receiving the Small Business Person of the Year Award from the Small Business Council in Rochester, NY.
The insights I’ve gathered over the course of ten years in business
A sneak peek at a new project we’re working on for Destination on the Left
What it means to employ cathedral thinking

Ten Years Worth of Gratitude

As Thanksgiving and the rest of the holiday season approaches, I thought it would be appropriate to make ‘gratitude’ the theme of this week’s solocast. It is especially timely for me since my company, Break the Ice Media, celebrated its ten-year anniversary last month and I was honored with receiving the Small Business Person of the Year Award from the Small Business Council in Rochester, NY! With this episode, I want to share my gratitude with you.

Celebrate Every Milestone

I am grateful for you, our listeners, as we round off the podcast’s third year with overwhelming support. For our anniversary, we wanted to put together something that celebrates our team, clients, and everyone else who has been an important part of our journey. But with most of those people spread out across the continent, we had to plan something different for each group. I hope this will give you some new ideas and inspire you to do something special for your next big celebration!

Our process started by selecting an anniversary planning committee. It should come as no surprise that most of the ideas for our team celebration revolved around food and wine. But we wanted to get everyone involved. Our internal survey revealed that all of our team members wanted to do something unique and special. After some research, we booked the chef’s table at Good Luck in the Village Gate Square neighborhood of Rochester! With that settled, we moved on to brainstorming a client celebration.

A Toast to Our Clients

It didn’t take long for the light bulb to go off and we decided to hold a virtual toast for our scattered clients on October 14th (our birthday). To incentivize them a little bit, we shipped out fifty-six bottles of sparkling wine with custom labels to make the virtual event more sentimental and immersive. I am grateful for everyone that was involved and our team members who made it possible.

The Small Business Person of the Year Award was another momentous occasion. But when I was nominated for this award, I was hesitant to actually submit my application. The nomination came at a very busy time and our team was overextended. My leadership team pushed me to commit and I wouldn’t have done it without them. I made the top five of fifty finalists and it was a great honor to be recognized alongside nine other Rochester community business leaders.

Cathedral Thinking

As I prepared for the launch event, I drew inspiration from this podcast and reflected on all of the moments that molded me into a leader. The experience is best described by the concept of cathedral thinking, a mindset derived from manual laborers who began construction projects knowing they would not be completed in their lifetime. We are all cathedral thinkers, building our businesses for future generations, making impacts with our time to build better communities, supporting our families, and laying the foundation for our children and grandchildren for the next generation. I challenge all of us to keep having those big visions that will have far-reaching impact and to work towards that vision today, even if we do so.

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